Delatotosc Logo
  • Home
  • About
  • Services
  • Blog
  • Contact

Terms of Service

Last updated: December 15, 2024

Acceptance of Terms

By accessing and using the services provided by Delatotosc ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Delatotosc provides premium tourism services throughout Canada, including but not limited to:

  • Guided nature and wilderness tours
  • Adventure experiences and outdoor activities
  • Cultural heritage tours and experiences
  • Wildlife watching expeditions
  • Photography tours and workshops
  • Custom travel planning and consultation

Booking and Payment Terms

Reservations

All bookings must be confirmed in writing via email or through our online booking system. A deposit is required to secure your reservation, with the balance due according to the payment schedule provided at booking.

Payment Methods

We accept major credit cards, bank transfers, and certified checks. All prices are quoted in Canadian dollars (CAD) unless otherwise specified.

Price Changes

Prices are subject to change without notice. However, confirmed bookings will honor the price agreed upon at the time of reservation, except in cases of significant cost increases due to factors beyond our control.

Cancellation and Refund Policy

Cancellation by Client

  • 30+ days before departure: Full refund minus 10% administrative fee
  • 15-29 days before departure: 50% refund
  • 7-14 days before departure: 25% refund
  • Less than 7 days: No refund unless we can resell your spot

Cancellation by Company

We reserve the right to cancel any tour due to insufficient enrollment, weather conditions, or other circumstances beyond our control. In such cases, you will receive a full refund or the option to transfer to another tour.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect against unexpected cancellations, medical emergencies, and other unforeseen circumstances.

Health and Safety Requirements

Physical Fitness

Participants must honestly assess their physical fitness level and ability to participate in chosen activities. Some tours require moderate to strenuous physical activity. We reserve the right to exclude participants who are not adequately prepared.

Medical Conditions

You must disclose any medical conditions, allergies, or dietary restrictions that could affect your participation. Failure to disclose relevant medical information may result in exclusion from activities without refund.

Age Restrictions

Minimum age requirements apply to certain tours. Children under 18 must be accompanied by a parent or guardian unless specifically arranged otherwise.

Assumption of Risk and Liability

Outdoor recreational activities involve inherent risks. By participating in our tours, you acknowledge and assume all risks associated with these activities, including but not limited to:

  • Risks associated with wilderness travel and outdoor activities
  • Wildlife encounters
  • Weather-related hazards
  • Transportation risks
  • Risk of injury or accident

Limitation of Liability

Delatotosc's liability is limited to the amount paid for your tour. We are not liable for any indirect, incidental, or consequential damages arising from your participation in our services.

Participant Responsibilities

As a participant, you agree to:

  • Follow all instructions from guides and staff
  • Respect wildlife, environment, and local communities
  • Arrive punctually for all scheduled activities
  • Bring appropriate gear and clothing as specified
  • Respect other participants and maintain appropriate behavior
  • Comply with all applicable laws and regulations
  • Report any safety concerns immediately

Conduct and Behavior

We expect all participants to maintain respectful and appropriate behavior throughout their tour experience. We reserve the right to remove participants who:

  • Engage in dangerous or reckless behavior
  • Are under the influence of alcohol or drugs
  • Harass other participants, guides, or staff
  • Damage property or environment
  • Fail to follow safety instructions

Removal for behavioral reasons will result in forfeiture of all fees with no refund.

Photography and Media Release

By participating in our tours, you grant Delatotosc permission to use photographs, videos, or other media featuring you for promotional purposes unless you specifically opt out in writing. We respect privacy and will not use images in a manner that could cause embarrassment or harm.

Environmental Responsibility

All participants must adhere to Leave No Trace principles and our environmental guidelines:

  • Pack out all trash and waste
  • Stay on designated trails and camping areas
  • Respect wildlife by maintaining appropriate distances
  • Minimize campfire impacts
  • Be considerate of other visitors

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters or severe weather
  • Government actions or regulations
  • Labor strikes or disputes
  • Public health emergencies
  • Transportation disruptions
  • Acts of terrorism or war

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Delatotosc and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through:

  1. Good faith negotiation between the parties
  2. Mediation if negotiation fails
  3. Binding arbitration under the laws of Ontario, Canada

These terms are governed by the laws of Ontario, Canada, and any legal proceedings must be conducted in Toronto, Ontario.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Delatotosc
1420 Yonge Street, Suite 300
Toronto, ON M4T 1Y8
Canada

Email: [email protected]
Phone: +1 (416) 555-0123

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that these terms constitute the entire agreement between you and Delatotosc regarding your use of our services.

Delatotosc Logo

Discover the untamed beauty of Canada with our premium tourism services.

Quick Links

  • Home
  • About
  • Services
  • Blog

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Contact

1420 Yonge Street, Suite 300
Toronto, ON M4T 1Y8

+1 (416) 555-0123

[email protected]

© 2024 Delatotosc. All rights reserved.